Shipping Policy

Last Updated: 2 October 2026

At Ammu Abhiruchulu, we aim to process and deliver orders safely and as quickly as possible.

1. Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.

Processing time may be longer during:

  • Weekends
  • Public holidays
  • High-order periods
  • Product preparation delays
  • Unexpected operational issues

2. Shipping Areas

We currently ship to serviceable locations within India.

Delivery availability depends on the customer’s PIN code and the service coverage of our courier partners.

3. Delivery Time

Estimated delivery time is usually:

3–7 business days after dispatch

Delivery time may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Remote or restricted service areas
  • Operational delays beyond our control

Delivery timelines are estimates and not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Free shipping offers may be available from time to time and will be subject to the terms shown on the website.

5. Order Tracking

Once the order is dispatched, tracking details may be shared through:

  • SMS
  • WhatsApp
  • Email
  • Order tracking page

Tracking information may take some time to update after dispatch.

6. Correct Delivery Information

Customers must provide:

  • Correct full name
  • Complete delivery address
  • Valid PIN code
  • Working phone number

Ammu Abhiruchulu is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Failed Delivery

If delivery fails because of:

  • Customer unavailability
  • Incorrect address
  • Incorrect phone number
  • Refusal to accept the parcel

additional shipping charges may apply for re-dispatch.

8. Damaged Package

If you receive a visibly damaged package, please contact us as soon as possible.

We may request:

  • Photos of the outer package
  • Photos of the damaged product
  • Unboxing video, where available
  • Order details

This helps us verify the issue and coordinate with the courier partner.

9. Delayed Orders

If your order is delayed beyond the expected delivery period, contact our support team with your order details.

We will check the shipment status with the courier partner and assist accordingly.

10. Lost Shipment

If a shipment is officially confirmed as lost by the courier partner, we may provide an appropriate replacement or refund depending on the circumstances.

11. Product Storage After Delivery

Some products may require proper storage after delivery.

Customers should follow the storage, usage, and expiry instructions mentioned on the product packaging or product page.

12. Contact Us

For shipping-related questions, contact:

Ammu Abhiruchulu
Phone: +91 73862 53709
Email: andhraammai0507@gmail.com

Customer Support: 10:00 AM – 10:00 PM

Address:
KLR Venture, Sree Colony Phase 2,
Road No. 1, Medchal–Malkajgiri District,
Hyderabad, Telangana – 501401, India

FSSAI: 23625029002630
Udyam Registration: UDYAM-TS-20-0135309